Shipping Policy

Shipping Policy

We proudly offer worldwide shipping for all personalized LED spheres. Every order is custom-made and carefully inspected before shipment to ensure the highest quality.

All orders are processed within 3–4 business days to allow time for personalization, engraving, and packaging. Once shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor your order at any time.

Delivery times vary depending on the destination country. The estimated delivery times are as follows:
United States: 7–14 business days
United Kingdom: 6–10 business days
Australia: 6–10 business days
Canada: 8–15 business days

All shipping costs are already included in the product price, and no additional fees will be charged. Please note that during peak seasons or holidays, slight delays may occur due to customs clearance, weather conditions, or courier volume.

If your order is delayed beyond the estimated timeframe, or if you experience any issues with tracking, please contact our customer support team at veltoshop2025@gmail.com, and we will gladly assist you.

We appreciate your trust in our brand and strive to deliver each personalized sphere safely and on time to every customer around the world.